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Shipping & Returns

Shipping method:

- UPS Standard (Delivery within 1-3 working days - depends on the zone)
- UPS Express Saver (Delivery the next working day*)

or

- DHL Express (Delivery the next working day*)

Shipping costs:

Shipping costs depends on the method of delivery, weight and zone. 

Please feel free to contact our customer service export@h-o-t-phone.de
We will be happy to give you the correct information about the delivery costs.

Returns

All goods are under EU warranty and can be sent to the service center in your country.
In case they can't repair it, please contact us before you send it back to us on your own costs.
We will send it to our warranty repair center.

We will send you the goods back with your next order.

 
* Please confirm duration before

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